Sometimes up need to work on the go, so why not have the support you need right on your mobile device.

The home screen on your smartphone or tablet isn’t just a place where your apps live. You can also add shortcuts to websites. Here’s how to create an “app” for any website on your device, allowing you to access shortcuts directly from your home screen.

You can add my Support Request page directly onto to any of your devices, Apple or Android, and you will be set to request help in seconds!

iPhone or iPad Installation Direction

1. Open Safari. Other browsers, such as Chrome, won’t work for this.
2. Navigate to the website you want to save to your home screen by entering the URL of the website you want to create a shortcut to. Make sure you visit the exact page you want to open through the shortcut. Tap “Go.”
3. Tap the Share button on the bottom of the page. It looks like a square with an arrow pointing out of the top.
4. In the list of options that appear, scroll down until you see Add to Home Screen. Tap this. The Add to Home Screen dialog box will appear.
5. Choose a name for the website shortcut on your home screen. You’ll see the link so you can confirm it, as well as the site’s favicon that will appear as the “app” icon on your home screen. Click Add when you’re done. Safari will close automatically and you will be taken to where the icon is located on your iPhone’s or iPad’s home screen.
6. Now just tap the new “app” or shortcut on your home screen, and it will open the website in its own navigation window, independent of what you have open in Safari.

Note: If you ever decide you want to remove the website shortcut, you can delete it just like you would any other app on your phone.

Android Installation Direction

1. Open Chrome.
2. Navigate to the website or web page you want to pin to your home screen.
3. Tap the menu icon (3 dots in upper right-hand corner) and tap Add to home screen.
4. Choose a name for the website shortcut, then Chrome will add it to your home screen.